Vital Reset LLC

Last Updated: November 20th, 2025

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At Vital Reset LLC, your privacy is deeply important to us. We are committed to handling your personal information with respect, transparency, and care. This Privacy Policy describes how we collect, use, disclose, and protect your information when you engage with our retreats, services, website, and communications.

By using our services, you acknowledge that you have read and understood this Policy.

 

1. Information We Collect

We collect personal information only when relevant, necessary, and proportionate to providing our services.

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1.1 Personal and Contact Information

• Full name
   

• Email address
   

• Phone number
   

• Mailing or billing address
   

• Emergency contact information
   

• Payment and transaction details (processed securely through third-party providers; Vital Reset LLC does not store full payment card data)
   

1.2 Retreat-Specific Information

• Accommodation preferences
   

• Dietary needs or restrictions
   

• Accessibility requirements
   

• Any wellness, comfort, or support information you voluntarily share
   

• Intake forms for sessions, workshops, or personalized offerings
   

1.3 Automatically Collected Data

When you visit our website, we may automatically collect:

• Device and browser type
   

• IP address
   

• Pages visited
   

• Cookie and usage data (for functionality and analytics only)
   

We do not track you across unrelated sites or sell cookie data to advertisers.

 

2. How We Use Your Information

Vital Reset LLC uses your information for the following legitimate and clearly defined purposes:

• To process retreat registrations and bookings
   

• To personalize and prepare your retreat experience
   

• To communicate essential updates, confirmations, or schedule changes
   

• To ensure safety, comfort, and well-being during your retreat
   

• To administer payments and financial records
   

• To operate, maintain, and improve our website and services
   

• To comply with legal, regulatory, or tax obligations
   

We will never use your information in ways that are incompatible with these purposes.

 

3. Legal Basis for Processing (GDPR-Aligned)

Where applicable, we rely on the following lawful bases:

• Consent — when you voluntarily share wellness information, opt into emails, or submit intake forms.
   

• Contractual necessity — to process bookings, manage attendance, and provide services.
   

• Legitimate interests — such as ensuring a safe, effective retreat experience and improving our operations.
   

• Legal obligations — for recordkeeping, accounting, or compliance matters.
   

You may withdraw consent at any time by contacting us.

 

4. How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• Encrypted payment processing
   

• Secure databases and restricted access controls
   

• Confidentiality agreements with staff and partners
   

• Regular security practices and monitoring
   

While no system can be guaranteed completely secure, we take every reasonable and industry-standard precaution.

 

5. Sharing of Information

Vital Reset LLC does not sell, rent, or trade your personal information.

We share information only as needed to provide services or comply with legal requirements, including:

• Payment processors
   

• Retreat venues or accommodation partners (only information required for safety and logistics, such as dietary or accessibility needs)
   

• Wellness practitioners or facilitators (only when directly relevant and with your consent)
   

• IT, booking, or email service providers who support our operations
   

• Legal or regulatory authorities when required by law
   

Third-party service providers are contractually obligated to keep your information confidential and secure.

 

6. International Data Transfers

If your information is transferred outside your country, we use established legal mechanisms—such as Standard Contractual Clauses or their equivalents—to ensure your data receives strong and consistent protection.

 

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
   

• Maintain accurate business and financial records
   

• Comply with legal and regulatory obligations
   

• Resolve disputes and enforce agreements
   

When data is no longer needed, it is securely deleted or anonymized.

 

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
   

• Request corrections to inaccurate information
   

• Request deletion of your personal information
   

• Restrict or object to processing
   

• Request data portability
   

• Withdraw consent at any time
   

We handle these requests with compassion, professionalism, and efficiency. To exercise any rights, contact us at the email below.

 

9. Cookies and Tracking Technologies

Vital Reset LLC uses cookies only to support essential site functionality and basic analytics. You may disable cookies through your browser settings, though some features may not function optimally.

We do not use intrusive advertising trackers.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, services, or internal practices. The “Last Updated” date will always indicate the most recent version. In cases of material changes, we may notify you directly.

 

11. Contact Us

For questions, concerns, or privacy-related requests, you may contact us at:

Vital Reset LLC
Email: support@vitalresetretreat.com  

We genuinely value the trust you place in us and remain committed to protecting your privacy with clarity, integrity, and care.